Guest-Focused Front Desk Agent (Part-Time, Weekends)

McKibbon Hospitality; Clearwater (FL); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Medical, dental, and vision

Life insurance

Short and long-term disability

Paid time off and holidays

401K

Job summary

McKibbon Hospitality is seeking a friendly Front Desk Agent for a part-time role (<30 hours per week) with weekend shifts at our Florida hotel. You will be the first point of contact for guests, handle check-ins, answer questions, and ensure a welcoming and efficient experience.

As part of the Front Office team, you will maintain guest records, communicate needs to other departments, and learn Food and Beverage operations as needed. Strong communication and computer skills are essential, with a professional, courteous demeanor at all times.

Qualifications

• Previous experience as a front desk agent or in a similar role.
• A high school diploma or equivalent vocational training certificate.
• Experience working at a hotel establishment (highly desired).
• Proficiency with computers.
• Basic math skills.
• Ability to provide excellent customer service and maintain a professional demeanor at all times.
• Ability to input and access information in the property management system and/or POS system.

Responsibilities

• Greet guests and manage check-ins and registrations.
• Maintain positive guest relations and resolve issues promptly.
• Address guest requests and communicate needs to relevant departments.
• Know hotel features, hours of operation, rates, packages, and promotions.
• Handle overbooked or walk-in guests and wake-up calls.

Skills

Verbal communication

Written communication

Education

High school diploma or equivalent

Tools

Computers

Job description

McKibbon Hospitality is seeking a friendly Front Desk Agent for a part-time role (<30 hours per week) with weekend shifts at our Florida hotel. You will be the first point of contact for guests, handle check-ins, answer questions, and ensure a welcoming and efficient experience.

As part of the Front Office team, you will maintain guest records, communicate needs to other departments, and learn Food and Beverage operations as needed. Strong communication and computer skills are essential, with a professional, courteous demeanor at all times.