Guest-Focused Front Desk Agent | Growth & Scheduling

White Lodging; Austin (TX); On-site; USD 42,981,000 - 51,577,000; Full time

Benefits offered by this job

DailyPay

401(k) match

Paid time off

Wellness tools

Shift swapping app

Employee discounts

Job summary

White Lodging is hiring a Front Desk Agent in Austin, Texas. This role welcomes and registers guests, manages reservations, and ensures a smooth check-in and check-out experience across full-time and part-time shifts.

The ideal candidate has strong communication, a customer-first mindset, and thrives in a fast-paced, guest-facing environment. Flexible hours, weekend and holiday availability are required, with opportunities for growth within our hotel portfolio.

Qualifications

• Excellent communication and guest service mindset.
• Ability to check in/out and handle reservations.
• Willingness to work flexible hours including weekends and holidays.

Responsibilities

• Provide high-quality guest service and anticipate needs
• Check guests in and out efficiently
• Follow cash handling and billing procedures
• Know hotel services, rates, and locations
• Assist with lobby cleanliness
• Maintain guest confidentiality
• Address guest concerns promptly

Skills

Communication skills

Customer service

Flexibility

Teamwork

Hospitality experience

Job description

White Lodging is hiring a Front Desk Agent in Austin, Texas. This role welcomes and registers guests, manages reservations, and ensures a smooth check-in and check-out experience across full-time and part-time shifts.

The ideal candidate has strong communication, a customer-first mindset, and thrives in a fast-paced, guest-facing environment. Flexible hours, weekend and holiday availability are required, with opportunities for growth within our hotel portfolio.