Guest Experience & Food Service Team Member

Fiesta Restaurant Group; United States; On-site; USD 17,000 - 22,000; Full time

Job summary

Pollo Tropical in the United States is hiring team members to support dining room and kitchen operations. You will greet customers, take orders, relay them to the kitchen, and help prepare and serve food and beverages while ensuring cleanliness and safety standards.

You will learn POS systems, kitchen screens, and recipes, assisting with payments and daily tasks. The role emphasizes reliability, teamwork, and a friendly, upbeat attitude in a fast-paced setting.

Qualifications

• Must be at least 16 years of age.
• Must be able to communicate with customers and coworkers in English.
• Must be able to learn POS Cash Register, Kitchen Screens, and Recipes.

Responsibilities

• Greet and thank customers.
• Take and relay customer orders accurately.
• Prepare and portion food and beverages following safety procedures.
• Stock and replenish kitchen and service areas.
• Handle payments and make accurate change.
• Maintain cleanliness of dining and kitchen areas.
• Observe beverage laws where applicable.

Skills

Customer service

Communication

Multi-tasking

English speaking

POS knowledge

Cash handling

Tech literacy

Tools

POS System

Kitchen Screens

Recipes

iPads

Laptops

Job description

Pollo Tropical in the United States is hiring team members to support dining room and kitchen operations. You will greet customers, take orders, relay them to the kitchen, and help prepare and serve food and beverages while ensuring cleanliness and safety standards.

You will learn POS systems, kitchen screens, and recipes, assisting with payments and daily tasks. The role emphasizes reliability, teamwork, and a friendly, upbeat attitude in a fast-paced setting.