Guest-Focused Food & Beverage Attendant (Tips)

Great Wolf Lodge; Concord (NC); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance

Health savings account

401K with employer match

Paid vacation time off

Paid parental leave

Job summary

Great Wolf Lodge is hiring a Food and Beverage Attendant to interact with guests, take orders, and serve in fast-paced lodge outlets. The role offers a base pay of $14.50 per hour plus tips. Team members enjoy training, career development, and perks while working in a lively, guest-focused environment across multiple food outlets.

Must be at least sixteen years old. Join a diverse team with performance-based incentives, comprehensive benefits, and opportunities to grow within Great Wolf Lodge.

Qualifications

• Experience in customer service and clear communication with guests.
• Ability to use basic math for transactions and change.
• Flexible scheduling to meet business needs.
• Criminal background and drug screening required.

Responsibilities

• Take food and beverage orders from guests.
• Prepare guest orders and serve in a friendly manner.
• Handle transactions and operate POS system.
• Maintain cleanliness and proper presentation of service areas.
• Provide excellent guest interactions and upsell where appropriate.

Skills

Customer service

Communication

Basic math

Scheduling flexibility

Education

High School education or equivalent

Tools

POS system

Cash handling

Job description

Great Wolf Lodge is hiring a Food and Beverage Attendant to interact with guests, take orders, and serve in fast-paced lodge outlets. The role offers a base pay of $14.50 per hour plus tips. Team members enjoy training, career development, and perks while working in a lively, guest-focused environment across multiple food outlets.

Must be at least sixteen years old. Join a diverse team with performance-based incentives, comprehensive benefits, and opportunities to grow within Great Wolf Lodge.