Guest-Facing F&B Attendant | Flexible Scheduling & Perks

Great Wolf Lodge; Mason (OH); On-site; USD 19,286 - 24,796; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance

Health savings account

Telehealth resources

Life insurance

401K with employer match

Paid vacation time off

Paid parental leave

Job summary

Great Wolf Lodge in Mason, OH is hiring a Food and Beverage Attendant to greet guests, take orders, serve food and beverages, and handle transactions across lodge outlets. The role emphasizes friendly, efficient service and positive guest interactions.

Pay starts at $14.50 per hour plus tips, with full-time, part-time, and flexible schedules. Applicants must be at least 16 years old and able to work in a fast-paced environment; benefits and growth opportunities are available.

Qualifications

• Some high school education or equivalent.
• Flexibility in scheduling based on business demands.
• Ability to perform basic math (add, subtract, multiply and divide).
• Proven customer service and communication skills; able to read and interpret English language manuals relating to safety, operations, and procedures.
• Successful completion of a criminal background and drug screen.

Responsibilities

• Communicates with guests to take food and beverage orders.
• Prepares customer food and beverage orders.
• Provides outstanding customer service and engage in suggestive selling.
• Maintains equipment, performs preventative maintenance, troubleshoots breakdowns and/or calls for repairs.
• Assists in merchandising functions including display and store design, inventory receiving, stocking, and merchandise pricing.
• Performs cash-handling functions, including point-of-sale (POS) system, registers, and daily reporting.
• Ensures F&B outlet adheres to the highest standards of cleanliness, presentation, and service.
• Ensures the daily operation of the retail outlet adheres to operating procedure guidelines.
• Assists in other food outlets as needed.

Skills

Customer service

Communication skills

Basic math

Scheduling flexibility

Reading safety manuals

Criminal background check

Education

Some high school education

Tools

POS system

Job description

Great Wolf Lodge in Mason, OH is hiring a Food and Beverage Attendant to greet guests, take orders, serve food and beverages, and handle transactions across lodge outlets. The role emphasizes friendly, efficient service and positive guest interactions.

Pay starts at $14.50 per hour plus tips, with full-time, part-time, and flexible schedules. Applicants must be at least 16 years old and able to work in a fast-paced environment; benefits and growth opportunities are available.