Guest-Focused F&B Attendant (Tips & Flexible Hours)

Great Wolf Lodge; Grapevine (TX); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Discounted vacations

Employee referral incentives

Great Wolf University

Flexible scheduling

Wellness program

Diversity and inclusion

Job summary

Great Wolf Lodge in Grapevine, TX is hiring a Food and Beverage Attendant. In this role you will take orders, serve guests, and handle transactions across multiple quick service venues, while delivering friendly, efficient service.

You will join a team that values guest satisfaction, offers cross-training, and provides perks such as tuition support and a wellness program. Full-time, part-time, and flexible scheduling are available, with pay starting at $14.50 plus tips.

Qualifications

• Some High School education or equivalent.
• Flexibility regarding scheduling based on business demands.
• Experience utilizing basic math skills with ability to add, subtract multiply and divide.
• Proven customer service skills and communication skills; able to read and interpret English language manuals relating to safety, operations, and procedures.
• Successful completion of a criminal background and drug screen.

Responsibilities

• Communicates with guests to take food and beverage orders
• Prepares customer food and beverage orders
• Provides outstanding customer service and engage in suggestive selling
• Maintains equipment, performs preventative maintenance, troubleshoots breakdowns and/or calls for repairs
• Assists in merchandising functions including display and store design, inventory receiving, stocking, and merchandise pricing
• Performs cash-handling functions, including point-of-sale (POS) system, registers, and daily reporting
• Ensures F&B outlet adheres to the highest standards of cleanliness, presentation, and service
• Ensures the daily operation of the retail outlet adheres to operating procedure guidelines
• Assists in other food outlets as needed

Skills

Customer service

Communication

Basic math

Cash handling

Education

Some High School education or equivalent

Tools

POS system

Job description

Great Wolf Lodge in Grapevine, TX is hiring a Food and Beverage Attendant. In this role you will take orders, serve guests, and handle transactions across multiple quick service venues, while delivering friendly, efficient service.

You will join a team that values guest satisfaction, offers cross-training, and provides perks such as tuition support and a wellness program. Full-time, part-time, and flexible scheduling are available, with pay starting at $14.50 plus tips.