Guest-Focused F&B Service Ambassador

UOL Claymore Investment Pte Ltd; Orchard (NE); On-site; USD 16,000 - 26,000; Full time

Job summary

PAN PACIFIC ORCHARD, SINGAPORE is seeking a dedicated F&B Service Ambassador to provide food and beverage service in line with hotel standards. You will support Restaurant and Lobby Lounge operations, ensuring guest satisfaction and smooth service in a dynamic hospitality environment.

The role requires excellent interpersonal skills, attention to detail, and the ability to adapt to changing guest needs while maintaining professional service at all times.

Qualifications

• We are looking for a self-motivated F&B Service Ambassador with excellent interpersonal and communication skills.
• You should have an eye for detail and the ability to adapt to ever changing requirements and needs of customers.

Responsibilities

• Receive, write, pick-up and serve all food and beverage items.
• Good knowledge of the liquor brands and categories, knows the alcoholic beverage terms and standard drink abbreviations to make beverage recommendations to the guests.
• Has basic food preparation terms and be able to engage and recommend to guests.
• Receive all incoming reservations from the guests and ensure that reservations are accurately registered in the system.
• Clean soiled items on the table or bar and bring soiled dishes to the stewarding area. Ensure table or bar is ready for service in adherence to service quality and hygiene standards.
• Ensure that silverware is clean, stock the silverware trays to capacity. Remove any damaged silverware and return it to the stewarding department.
• Set-up water station and water pitchers, prepare ice buckets and ice bucket stand.
• Bus soiled dishes to the dish room and handle soiled restaurant linen.
• Perform closing side work and cleaning duties.
• Perform other ad hoc duties assigned by the Manager

Job description

PAN PACIFIC ORCHARD, SINGAPORE is seeking a dedicated F&B Service Ambassador to provide food and beverage service in line with hotel standards. You will support Restaurant and Lobby Lounge operations, ensuring guest satisfaction and smooth service in a dynamic hospitality environment.

The role requires excellent interpersonal skills, attention to detail, and the ability to adapt to changing guest needs while maintaining professional service at all times.