Front Desk Guest Advocate – Welcoming Check-In Expert

UOL Claymore Investment Pte Ltd; Orchard (NE); On-site; USD 20,000 - 28,000; Full time

Job summary

Pan Pacific Orchard Singapore is seeking a friendly Guest Service Ambassador to ensure a warm welcome and smooth departure for guests. You will handle reception tasks including check-in, check-out, and assist guests with requests while maintaining accurate billing and currency handling per hotel policy.

Ideal candidates have at least one year in hospitality, excellent communication, and a proactive attitude.

Qualifications

• One year of related hospitality experience preferred.
• Must demonstrate excellent communication and a guest-first mindset.

Responsibilities

• Provide efficient reception experience including check-in/check-out.
• Maintain knowledge of hotel products, room types, rates and promotions.
• Handle guest payments and currency transactions per policy.
• Report incidents and collaborate with team leaders for guest satisfaction.

Skills

Guest service

Communication skills

Cash handling

Job description

Pan Pacific Orchard Singapore is seeking a friendly Guest Service Ambassador to ensure a warm welcome and smooth departure for guests. You will handle reception tasks including check-in, check-out, and assist guests with requests while maintaining accurate billing and currency handling per hotel policy.

Ideal candidates have at least one year in hospitality, excellent communication, and a proactive attitude.