Guest-Focused Assistant Restaurant Manager

Menus and Venues; Easttown Township (PA); On-site; USD 60,000 - 65,000; Full time

Job summary

Terrain Cafe is opening a new location in Wayland and seeks an Assistant Manager to help cultivate a welcoming space and share our hospitality with new neighbors. The Assistant Manager leads hourly teams to deliver a best-in-class brand experience, overseeing floor operations and supporting payroll and purchasing functions.

As part of the AM team, you will work with the General Manager and AGM to reach targets for controllable spending, including COGS and labor, while maintaining beverage

Qualifications

• 4-5 years restaurant experience
• 1 year management experience
• Ability to work in a standing position for long periods of time (up to 10 hours)
• Ability to reach, bend and stoop

Responsibilities

• Responsible for supporting and meeting daily restaurant operations to ensure a superior guest experience in our dining room
• Collaborate with the General Manager in analyzing and recommending methods drive sales, manage profitability, fulfill operating hours to include all controllable spending (payroll, COGS, invoicing)
• Manage beverage program; maintain relationships with purveyors, manage and submission of inventory, participation in menu development
• Assists the General Manager in hiring, training, developing, scheduling and evaluating employees through daily line-up, staff programs and daily evaluation of restaurant service performance
• Enforces company standards, policies, and procedures, including sanitation, safety, dress codes, and cash handling
• Interacts with guests to obtain feedback; effectively responds to and handles guest issues and complaints at all times acting as a brand ambassador
• Encourages a positive work environment for all staff

Job description

Terrain Cafe is opening a new location in Wayland and seeks an Assistant Manager to help cultivate a welcoming space and share our hospitality with new neighbors. The Assistant Manager leads hourly teams to deliver a best-in-class brand experience, overseeing floor operations and supporting payroll and purchasing functions.

As part of the AM team, you will work with the General Manager and AGM to reach targets for controllable spending, including COGS and labor, while maintaining beverage