Guest Experience Server | Friendly, Detail‑Oriented Service

flagshiprestaurantgroup; Austin (TX); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Dining discounts

Benefits package (dental, vision, life

PTO after 3 years

Training program

Milestones and celebrations

Advancement opportunities

Modern, innovative restaurants

Job summary

Flagship Restaurant Group invites hospitality-driven individuals to join our Austin team. You will deliver attentive, personalized service and share knowledge about our food and beverages to enhance guest experiences.

Proficiency with Toast POS for orders and payments, plus a commitment to cleanliness and welcoming surroundings are essential. The role emphasizes teamwork and turning guest feedback into excellent service, all within a respectful work culture.

Qualifications

• Friendly, guest-focused demeanor.
• Strong communication and ability to connect with guests and team.
• Willingness to learn menu items and services.

Responsibilities

• Provide friendly, attentive service for guests.
• Know all areas of food and beverages and steps of service.
• Use Toast POS to take orders, process payments, and ensure accuracy.
• Maintain a clean, welcoming environment for guests.
• Collaborate with team to ensure smooth workflow.
• Address guest feedback positively to turn challenges into opportunities.
• Adhere to employee code of conduct for a safe, respectful environment.

Skills

Customer service

Communication

Teamwork

Attention to detail

Tools

Toast POS

Job description

Flagship Restaurant Group invites hospitality-driven individuals to join our Austin team. You will deliver attentive, personalized service and share knowledge about our food and beverages to enhance guest experiences.

Proficiency with Toast POS for orders and payments, plus a commitment to cleanliness and welcoming surroundings are essential. The role emphasizes teamwork and turning guest feedback into excellent service, all within a respectful work culture.