Guest-First Server Assistant in High-Volume Dining

TC North Shore; Pittsburgh (Allegheny County); In loco; USD 17.000 - 22.000; Tempo pieno

Descrizione del lavoro

TC Restaurant Group is seeking a Server Assistant to support servers in a high-volume, live entertainment restaurant and bar setting. You will help with food and beverage service, maintain cleanliness, and assist in delivering an exceptional guest experience throughout each visit.

Responsibilities include greeting guests, reading orders, ensuring proper presentation and safety standards, and collaborating with FOH/BOH teams while adapting to fast-paced shifts, including nights and weekends.

Competenze

• High School Diploma or equivalent required.
• Proof of eligibility to work in the United States.
• Must be 18+ years of age.
• Ability to stand for long periods and lift up to 25 pounds.
• Flexibility to work nights, weekends, and holidays.

Mansioni

• Assist restaurant servers in tasks necessary to maintain their tables and assist their guests throughout the visit.
• Provide friendly, efficient, knowledgeable, and helpful service of food and beverage in accordance with established quality and time standards.
• All SAs should have complete knowledge of the food and bar menus, as well as a complete understanding of host and support staff procedures
• Prepare restaurant tables with special attention to sanitation and set-up
• Assure tabletops and chairs are sanitized as well as floor area around them
• Understand and read a food or beverage order.
• Ensure food is served in accordance with safety standards (e.g., proper temperature)
• Confirm that each order has appropriate preparation, plate/glassware, garnish, presentation, necessary serving utensils and is complete before taking it to a guest.
• Must say the name of food and beverages delivered to guests.
• Carry dishes from bars and tables to kitchen dish area
• Maintain a good rapport with the FOH & BOH management teams
• Inform management of any complaint, comments, or incidents
• Ability to communicate effectively with guests, Team Members, and Management in both written and verbal form
• Respond to Guest inquiries and requests in a courteous, knowledgeable, and polite manner
• Maintain line of sight/atmosphere control by circulating through your work areas throughout shift
• Keep all tabletops, floors, and service areas clear/free of dirty glasses, and any unnecessary items throughout shift
• Keep service station and service equipment storage organized
• Ensure daily/nightly/weekly and opening/running/closing duties are completed
• Clean all spills and waste immediately. Sweep and mop as needed. Place all trash in proper receptacles.
• Observe and anticipate guest
• Adhere to all departmental appearance and uniform standards while always maintaining professionalism
• Will follow all company and department policies and procedures, practices, and guidelines.
• Performs other job-related duties as assigned

Conoscenze

Customer service

Food & beverage service

Teamwork

Formazione

High School Diploma or equivalent

Proof of eligibility to work in the United States

Must be 18+ years of age

Descrizione del lavoro

TC Restaurant Group is seeking a Server Assistant to support servers in a high-volume, live entertainment restaurant and bar setting. You will help with food and beverage service, maintain cleanliness, and assist in delivering an exceptional guest experience throughout each visit.

Responsibilities include greeting guests, reading orders, ensuring proper presentation and safety standards, and collaborating with FOH/BOH teams while adapting to fast-paced shifts, including nights and weekends.