Server Assistant: Fast-Track Guest Experience & Growth

Kona Grill - Oak Brook; Oak Brook (IL); On-site; USD 20,664,000 - 26,174,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Life Insurance

Disability Insurance

401(k) Plan

Dining Discounts

Career Development

Paid Sick Time

Employee Assistance Program

Commuter Benefits

Job summary

The One Group is seeking a Server Assistant to play a key role in a fast-paced, high-volume dining environment. You will help the server team by keeping tables properly set, cleared, and maintained, while anticipating guest needs and delivering seamless hospitality.

Join a dynamic team focused on exceptional guest experiences. You should be able to stand for long periods, lift up to 50 lbs, and work nights, weekends, and holidays as needed.

Qualifications

• Experience as Server Assistant, Busser, or similar role preferred but not required.
• Ability to work efficiently in a fast-paced, high-volume environment.
• Strong attention to detail and commitment to cleanliness and organization.
• Willingness to support the team and contribute to an exceptional dining experience.
• Must be able to stand for extended periods and lift to 50 lbs.
• Availability to work nights, weekends, and holidays.

Responsibilities

• Assist servers by clearing and resetting tables quickly and efficiently.
• Deliver water, bread service, and condiments to guests as needed.
• Anticipate guest needs and provide outstanding, proactive hospitality.
• Maintain a clean and organized dining area, including service stations and floor areas.
• Ensure table settings are clean, polished, and properly arranged before seating new guests.
• Assist with food running when necessary, ensuring accuracy and proper presentation.
• Work closely with servers, bartenders, and food runners to maintain smooth service flow.
• Follow restaurant safety and sanitation protocols, ensuring compliance with health department regulations.
• Support the overall guest experience by being professional, friendly, and attentive.
• Execute tasks assigned by FOH Leadership with enthusiasm and efficiency.

Skills

Customer service

Teamwork

Attention to detail

Stamina

Job description

The One Group is seeking a Server Assistant to play a key role in a fast-paced, high-volume dining environment. You will help the server team by keeping tables properly set, cleared, and maintained, while anticipating guest needs and delivering seamless hospitality.

Join a dynamic team focused on exceptional guest experiences. You should be able to stand for long periods, lift up to 50 lbs, and work nights, weekends, and holidays as needed.