Guest-First Server Assistant | Elevate Dining Experience

Benihana - Columbus; Columbus (OH); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Plan

Paid Time Off

Employee Dining Discounts

Job summary

THE ONE GROUP is seeking a Server Assistant to support our service team and ensure guests receive an unparalleled dining experience. You will help set tables, assist servers, and help maintain THE ONE GROUP’s high standards of service.

In this role, you will anticipate guest needs, run food and drinks, and maintain cleanliness across front-of-house areas. The position requires standing for long periods, lifting up to 20 lbs, and availability for nights, weekends, and holidays.

Qualifications

• Guest-first mindset with a passion for hospitality.
• Ability to multi-task in a high-volume environment.
• Excellent communication and teamwork skills.
• Strong attention to detail and ability to anticipate guest and server needs.
• Must be able to stand for extended periods, carry trays, and lift up to 20 lbs.
• Ability to work nights, weekends, and holidays.
• Basic English proficiency required for guest interactions.

Responsibilities

• Provide exceptional guest service, ensuring an elevated and memorable dining experience.
• Work closely with servers to deliver food, answer guest questions, and maintain table standards.
• Run food and drinks efficiently while ensuring accuracy and proper table placement.
• Pre-bus tables, remove used tableware between courses, and reset tables promptly.
• Clear, clean, and reset tables quickly to maintain seamless service flow.
• Maintain restaurant cleanliness, ensuring service areas and dining spaces are neat and organized.
• Assist with table setups, stocking service stations, and additional front-of-house tasks as needed.
• Communicate effectively with team members to enhance efficiency and service speed.
• Follow all health and sanitation regulations to maintain a safe and clean work environment.

Skills

Guest-first mindset

Multi-tasking

Communication

Teamwork

Attention to detail

Stand for long periods

Ability to lift up to 20 lbs

Night/weekend/holiday availability

Job description

THE ONE GROUP is seeking a Server Assistant to support our service team and ensure guests receive an unparalleled dining experience. You will help set tables, assist servers, and help maintain THE ONE GROUP’s high standards of service.

In this role, you will anticipate guest needs, run food and drinks, and maintain cleanliness across front-of-house areas. The position requires standing for long periods, lifting up to 20 lbs, and availability for nights, weekends, and holidays.