Guest-First Sandwich Crew Member | Flexible Hours & Benefits

potbelly; Baltimore (MD); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Domestic Partnership Benefits

Paid Parental Leave

FSA/HSA with Employer Contribution

Commuter Benefit Program

401(k) with company match

Employee Assistance Program

Paid Time Off

Discount Program

Flexible Work Schedule

Career growth opportunities

Job summary

Potbelly Sandwich Shop in Baltimore is hiring friendly associates to deliver fast, friendly, and efficient service in a busy, inviting setting. You will help prepare quality foods, assist customers, and maintain cleanliness while providing a great guest experience.

The role emphasizes teamwork, strong communication, and the ability to stand for long periods. Eligible employees may receive benefits and opportunities for growth in a supportive, energetic culture.

Qualifications

• Must be at least 18 years old.
• Friendly, customer-first mindset for fast-paced environments.
• Strong written and verbal communication skills.
• Comfortable working in a bustling kitchen; knife skills a plus.

Responsibilities

• Work at multiple stations (load, dress, shakes, cash, prep, front) as directed by a Shift Leader or Manager.
• Adhere to health and safety standards for food, cleanliness and safety.
• Restock food line, chips and cooler.
• Prepare quality finished products (sandwiches, salads, soups, cookies, ice cream) efficiently.
• If 18 or older, use of the slicer to prep items.
• Clean tables, counters, floors, bathrooms, kitchen and utensils; take out trash.
• Operate cash register and balance cash handling procedures.
• Handle customer complaints/issues professionally.
• Takes delivery/catering/pickup orders over the phone.
• Other duties as assigned.

Skills

18+ years age

customer-first mindset

strong communication

kitchen environment

allergen awareness

team player

stand/walk 3 hours

lift up to 50 lbs

Food safety IL requirement

Job description

Potbelly Sandwich Shop in Baltimore is hiring friendly associates to deliver fast, friendly, and efficient service in a busy, inviting setting. You will help prepare quality foods, assist customers, and maintain cleanliness while providing a great guest experience.

The role emphasizes teamwork, strong communication, and the ability to stand for long periods. Eligible employees may receive benefits and opportunities for growth in a supportive, energetic culture.