Customer-Focused Cafe Team Member (Flexible Schedule)

potbelly; Algonquin (IL); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Competitive pay

Medical, Dental & Vision Insurance

Domestic Partnership Benefits

Paid Parental Leave

FSA and HSA with Employer Contribution

Commuter Benefit Program

Retirement Savings 401(k) with company

Employee Assistance Program

Paid Time Off

Discount Program

Flexible Work Schedule

Career growth opportunities

Job summary

Potbelly Sandwich Shop is hiring friendly, outgoing associates to join our fast-paced team. This role focuses on delivering a warm, engaging customer experience while preparing quality menu items. You’ll work across stations, assist with orders, and help maintain a clean, inviting store environment.

Applicants should be at least 16 years old and possess strong communication skills. Training includes food safety within 30 days of employment.

Qualifications

• At least 16 years old.
• Friendly, customer-first mindset for fast-paced environments.
• Strong written and verbal communication skills.

Responsibilities

• Handle multiple stations as directed by a Shift Leader or Manager.
• Provide fast, friendly, and efficient service in a clean environment.
• Restock items and prepare quality finished products (sandwiches, salads, etc.).
• Operate cash register and handle transactions.
• Assist with catering/pickup orders and resolve customer issues.

Skills

Customer service

Communication

Team player

Food safety awareness

Knife handling (bonus)

Education

Food safety certification (within 30 days)

Tools

POS system

Job description

Potbelly Sandwich Shop is hiring friendly, outgoing associates to join our fast-paced team. This role focuses on delivering a warm, engaging customer experience while preparing quality menu items. You’ll work across stations, assist with orders, and help maintain a clean, inviting store environment.

Applicants should be at least 16 years old and possess strong communication skills. Training includes food safety within 30 days of employment.