Guest-Focused Sandwich Shop Team Member

Regis Corporation; Jacksonville (FL); On-site; USD 16,531 - 20,664; Part time

Job summary

Potbelly is seeking an Associate to join our Operations team in a field-role assigned to a specific shop. The position emphasizes friendly, fast and accurate service, with a focus on delivering a quality and consistent product in a clean, inviting environment.

As a franchisee-positioned role, you will engage with customers, handle orders at the counter or by phone, and support multiple stations as needed. Candidates should be at least 16 years old and ready to thrive in a team-driven setting.

Qualifications

• Must be friendly and customer service-oriented.
• Strong verbal communication skills.
• Ability to work in a fast-paced environment and have a sense of urgency.
• Must be at least 16 years of age.
• Ability to comprehend and communicate in English via verbal and written communication.

Responsibilities

• Prepare quality finished products (sandwiches, salads, soups, cookies, ice cream, etc.) per recipe manual standards.
• Comply with health and safety standards for food, cleanliness and safety of shop.
• Restock food line, chips and cooler; work multiple stations as directed by Manager or Shift Leader.
• Deliver catering orders or take orders over the phone; operate cash register.
• Delight customers and engage in friendly conversation in line; handle complaints professionally.

Skills

Customer service

Communication

Teamwork

Food safety

Education

High school diploma or equivalent

Job description

Potbelly is seeking an Associate to join our Operations team in a field-role assigned to a specific shop. The position emphasizes friendly, fast and accurate service, with a focus on delivering a quality and consistent product in a clean, inviting environment.

As a franchisee-positioned role, you will engage with customers, handle orders at the counter or by phone, and support multiple stations as needed. Candidates should be at least 16 years old and ready to thrive in a team-driven setting.