Flexible Hours: Customer-First Sandwich Shop Team Member

Potbelly Sandwich Works; Mankato (MN); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Medical insurance

Dental & Vision insurance

Paid parental leave

401(k) with company match

Flexible work schedule

Commuter benefits

Employee assistance program

Paid time off

Discount program

Job summary

Potbelly Sandwich Works is hiring associates in the United States to deliver fast, friendly service in a busy shop. You’ll work across multiple stations including load, dress, shakes, cash, prep, and front, ensuring high-quality products and a clean, inviting environment.

We offer competitive pay, medical/dental/vision insurance, paid parental leave, 401(k) with company match, flexible schedules, commuter benefits, and additional perks. Must be at least 16 and ready to thrive in a team setting.

Qualifications

• Must be at least 16 years old.
• Friendly, customer-first mindset for fast-paced environment.
• Strong written and verbal communication skills.
• Comfortable working in a bustling kitchen environment; knife skills are a big plus!
• Ability to manage potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish.
• You're a team player.
• You're able to stand/walk a minimum of 3 hours or as needed.
• Illinois Applicants - all IL employees are required to become food safety certified within 30 days of employment.

Responsibilities

• Work multiple stations (load, dress, shakes, cash, prep, front) as directed by a Shift Leader or Manager.
• Comply with health and safety standards for food, cleanliness and safety
• Restock food line, chips and cooler
• Prepare quality finished products (sandwiches, salads, soups, cookies, ice cream, etc.) efficiently
• If 18 or older, use of the automatic slicer to prep food items
• Clean tables, counters, floors, bathrooms, kitchen and utensils; take out trash
• Operate cash register: handle, balance and follow all cash handling procedures
• Effectively handle customer complaints/issues
• Takes delivery/catering/pickup orders over the phone
• Other duties as assigned

Skills

Customer service

Communication

Teamwork

Stamina

Food safety

Kitchen environment

Job description

Potbelly Sandwich Works is hiring associates in the United States to deliver fast, friendly service in a busy shop. You’ll work across multiple stations including load, dress, shakes, cash, prep, and front, ensuring high-quality products and a clean, inviting environment.

We offer competitive pay, medical/dental/vision insurance, paid parental leave, 401(k) with company match, flexible schedules, commuter benefits, and additional perks. Must be at least 16 and ready to thrive in a team setting.