Guest-First Retail Sales Specialist

New Balance Athletics, Inc.; Thornton (CO); On-site; USD 2,066,000 - 3,031,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K

Job summary

New Balance Athletics, Inc. in Denver, CO is seeking Retail Sales Associates to ensure smooth store operations and deliver exemplary customer service, leveraging expert product knowledge and the GUEST service model.

You will greet customers, understand needs, educate on features, and transact sales while maintaining a neat and well-stocked floor; a flexible schedule including weekends is needed.

Qualifications

• Must be 18 years of age or older.
• Should be a people person!
• Past retail experience preferred, but not necessary
• Strong customer service and verbal communication skills
• Demonstrated ability to flourish in a team environment
• Familiarity with cash register functions
• Ability to quickly perform basic math
• Willingness to work a flexible schedule that may include weekends and holidays
• Ability to lift up to 50 lbs with assistance if necessary

Responsibilities

• Provide customer service using proper selling techniques, product knowledge, and the GUEST service model.
• Correctly measure and fit customers with appropriate NB product
• Inform customers about any promotions we have running
• Keep the floor always looking its best - neat, organized, and well stocked
• Make sure items are labeled and price marked properly
• Protect our products by greeting customers, attaching/detaching security tags, monitoring floor merchandise, reporting shrinkage and security violations
• Follow safety regulations, including proper lifting procedures and timely reporting of all accidents and near misses

Skills

Customer service

Verbal communication

Teamwork

Cash register familiarity

Basic math

Flexible schedule

Job description

New Balance Athletics, Inc. in Denver, CO is seeking Retail Sales Associates to ensure smooth store operations and deliver exemplary customer service, leveraging expert product knowledge and the GUEST service model.

You will greet customers, understand needs, educate on features, and transact sales while maintaining a neat and well-stocked floor; a flexible schedule including weekends is needed.