Guest-First Retail Banking Operations Lead

Studio Bank; Franklin (TN); On-site; USD 40,000 - 60,000; Full time

Job summary

Studio Bank in Franklin, Tennessee is looking for a Retail Operations Specialist. The successful candidate will manage daily branch operations, relating well with clients and ensuring compliance with banking regulations.

The ideal candidate will have a Bachelor’s degree or equivalent experience in retail banking, strong interpersonal skills, and effective problem-solving abilities. Join Studio Bank to contribute to providing excellent client experiences and ensuring operational efficiency.

Qualifications

• Strong interpersonal and communication skills are essential.
• Proficient in Microsoft Office and technology skills.
• Ability to maintain confidentiality and manage competing priorities.

Responsibilities

• Manage daily branch operations and compliance effectively.
• Ensure a welcoming client experience and handle inquiries appropriately.
• Conduct audits and maintain bank security protocols.

Skills

Interpersonal skills

Technology skills

Communication skills

Problem solving skills

Organizational skills

Education

Bachelor's degree or equivalent experience

Tools

Microsoft Office

Job description

Studio Bank in Franklin, Tennessee is looking for a Retail Operations Specialist. The successful candidate will manage daily branch operations, relating well with clients and ensuring compliance with banking regulations.

The ideal candidate will have a Bachelor’s degree or equivalent experience in retail banking, strong interpersonal skills, and effective problem-solving abilities. Join Studio Bank to contribute to providing excellent client experiences and ensuring operational efficiency.