Client Experience Banking Specialist

SmartBank; Tennessee; On-site; USD 32,000 - 42,000; Full time

Job summary

SmartBank is seeking a Customer Service Teller in Tennessee to greet clients, answer questions, and guide them to the right branch personnel. The role requires accurate cash handling, familiarity with bank products, and strong customer service skills.

The position involves opening and closing procedures, processing deposits and withdrawals, and handling account maintenance requests while ensuring compliance with policies and procedures.

Qualifications

• High school diploma required; associates degree preferred.
• One year of banking experience preferred; sales experience preferred.
• Excellent customer service skills with the ability to handle cash accurately.

Responsibilities

• Greet and assist clients with questions or concerns, direct to appropriate staff.
• Open/close branch procedures and balance cash drawer.
• Process deposits/withdrawals and payments with accuracy per bank policy.
• Handle account maintenance requests and ATM balancing.

Skills

Customer service

Cash handling

Math skills

Written and oral communication

Attention to detail

Integrity

Attendance

Education

High school diploma

Associates degree preferred

Tools

Microsoft Windows

Word

Excel

Outlook

Typing

Ten-key

Job description

SmartBank is seeking a Customer Service Teller in Tennessee to greet clients, answer questions, and guide them to the right branch personnel. The role requires accurate cash handling, familiarity with bank products, and strong customer service skills.

The position involves opening and closing procedures, processing deposits and withdrawals, and handling account maintenance requests while ensuring compliance with policies and procedures.