Guest-First Restaurant Supervisor (Shift Leader)

San Antonio Wings LLC; Olathe (KS); On-site; USD 42,000 - 56,000; Full time

Job summary

San Antonio Wings LLC seeks a Restaurant Supervisor I to support and eventually lead daily restaurant operations, ensuring top guest experience and adherence to company policies. You will supervise shifts, train staff, manage cash handling, and drive operational excellence while maintaining safety and cleanliness.

The role requires flexibility in shifts, a guest-first culture, and the ability to lift up to 50 pounds, with a maximum of 40 hours per week unless approved.

Qualifications

• Experience supervising a restaurant or similar consumer-facing operation.
• Ability to enforce company and government policies.
• Strong focus on guest experience and service quality.

Responsibilities

• Lead daily operations in the absence of the GM and Supervisor II.
• Ensure customer service goals and operational metrics are met.
• Train and develop team members and manage shift coverage.
• Monitor cash handling, safety, and cleanliness during shifts.

Skills

Customer service

Leadership

Training

Policy enforcement

Cash handling

Safety awareness

Tools

Zenput

Upkeep

Job description

San Antonio Wings LLC seeks a Restaurant Supervisor I to support and eventually lead daily restaurant operations, ensuring top guest experience and adherence to company policies. You will supervise shifts, train staff, manage cash handling, and drive operational excellence while maintaining safety and cleanliness.

The role requires flexibility in shifts, a guest-first culture, and the ability to lift up to 50 pounds, with a maximum of 40 hours per week unless approved.