Guest-First Restaurant Manager | Lead Team & Growth

Cafua Management; China (ME); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive salary

Health insurance

401k per company policy

Two weeks of vacation

Life/disability insurance

Outings, recognition contests

Employee discounts and discounted pet-

Job summary

Dunkin' - Cafua Management Company is seeking a Restaurant Manager to lead a Dunkin' location in the United States, delivering strong guest service and applying an operational excellence model to drive top-line sales.

You will recruit, train and develop staff, ensure brand standards, manage performance, and uphold safety and sanitation guidelines while optimizing profitability. This role emphasizes guest-focus, teamwork and continuous improvement.

Qualifications

• Must be able to lift a minimum of 30 lbs.
• Must be able to stand for 6+ hours at a time.
• Must be 18+ years or older.
• Must be authorized to work in the U.S.
• Fluent in English.

Responsibilities

• Recruit, hire, train and develop their employees.
• Communicate job expectations to their employees.
• Plan, monitor, appraise and review their employees’ job performance.
• Provide coaching and feedback; disciplines when appropriate.
• Create and maintain a guest first culture in the restaurant.
• Ensure all shifts are appropriately staffed with qualified Team Members to achieve guest service goals.
• Maintain safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation guidelines; comply with all applicable laws.
• Ensure Brand standards and systems are executed.
• Prepare and complete action plans; implement production, productivity, quality and guest service standards.
• Complete audits and implement plans to drive system improvements.
• Control costs to help maximize profitability.
• Execute all in-restaurant marketing promotions in a timely manner.
• Execute new product roll-outs including team training, marketing and sampling.
• Set sales goals and track results.

Skills

Leadership

Team development

Guest service

Communication

Job description

Dunkin' - Cafua Management Company is seeking a Restaurant Manager to lead a Dunkin' location in the United States, delivering strong guest service and applying an operational excellence model to drive top-line sales.

You will recruit, train and develop staff, ensure brand standards, manage performance, and uphold safety and sanitation guidelines while optimizing profitability. This role emphasizes guest-focus, teamwork and continuous improvement.