Guest-First Parking & Transportation Shift Lead

Boyne Resorts; Snoqualmie (WA); On-site; USD 31,000 - 34,000; Full time

Benefits offered by this job

Ally Health benefit

401(k) discretionary match

Job summary

Boyne Resorts is seeking a Parking & Transportation Lead to oversee day-to-day parking and lot operations at The Summit at Snoqualmie. You will lead a shift, open/close lots, and ensure safe, efficient guest arrivals in an outdoor mountain environment.

Ideal candidates will have experience in parking/transportation operations, strong communication, and the ability to manage staff with limited supervision. Various shifts including weekends and holidays are required.

Qualifications

• Prior experience in parking, transportation, or guest service operations.
• Ability to lead a shift and direct other staff with moderate autonomy and without constant direct supervision.
• Strong verbal communication skills, including clear radio communication with staff and supervisors.

Responsibilities

• Serve as the on-site point person for day-of operations in the assigned base area, coordinating across parking, enforcement, and shuttle/transportation staff present that shift.
• Open and close lots, lanes, and equipment for the base area according to department procedures.
• Position and reposition staff within the base area as guest volume, weather, or operational needs change throughout the shift.
• Monitor compliance with parking policies and payment requirements in the base area, stepping in to resolve issues before they require supervisor involvement.
• Troubleshoot equipment, signage, or technology issues in the base area and coordinate repairs or workarounds.

Skills

Shift leadership

Communication

Guest service

Outdoor work

Parking operations

Valid driver’s license

Tools

POS systems

Mobile payment

Parking equipment

Job description

Boyne Resorts is seeking a Parking & Transportation Lead to oversee day-to-day parking and lot operations at The Summit at Snoqualmie. You will lead a shift, open/close lots, and ensure safe, efficient guest arrivals in an outdoor mountain environment.

Ideal candidates will have experience in parking/transportation operations, strong communication, and the ability to manage staff with limited supervision. Various shifts including weekends and holidays are required.