Guest-First Parking Lot Auditor

Parking Management Company; Knoxville (TN); On-site; USD 16,531 - 22,041; Full time

Benefits offered by this job

Health benefits – Medical, vision and…

Bonus opportunities

Paid time off

Paid training

Tuition assistance

Perks at Work discounts

Military friendly employer

Job summary

Parking Management Company (PMC) is hiring a Lot Auditor to ensure a safe, organized parking experience for guests. You will direct traffic, handle payments, maintain logs, and assist customers outdoors in all weather.

The ideal candidate is friendly, detail-oriented, with a high school diploma or GED and a willingness to work flexible shifts, including nights, weekends, and holidays. This role participates in safety checks and enforces policies while coordinating with team via radios to support

Qualifications

• High school diploma or GED required.
• Previous customer service experience preferred, a positive, helpful attitude is essential.

Responsibilities

• Ticketing and payments: issue tickets, handle payments accurately, track money and paperwork.
• Reporting and documentation: complete shift logs, track tickets and revenue, document parking activity.
• Administrative support: label keys, record vehicle details, maintain records of parked cars.
• Security and compliance: check the lot regularly, report unsafe or suspicious activity, ensure vehicles are parked securely.
• Lot maintenance: keep the parking area and booth clean, assist with light cleaning or janitorial tasks.
• Customer service: help guests with payments and parking questions with a friendly attitude.
• Teamwork and communication: use radios, stay connected with the team, support a positive work environment.
• Professionalism and attendance: arrive on time, follow policies, maintain professional appearance.
• Additional duties: attend training and adapt to scheduling needs.

Skills

Customer service

Communication

Attention to detail

Outdoor work

Professional appearance

Education

High school diploma or GED

Job description

Parking Management Company (PMC) is hiring a Lot Auditor to ensure a safe, organized parking experience for guests. You will direct traffic, handle payments, maintain logs, and assist customers outdoors in all weather.

The ideal candidate is friendly, detail-oriented, with a high school diploma or GED and a willingness to work flexible shifts, including nights, weekends, and holidays. This role participates in safety checks and enforces policies while coordinating with team via radios to support