Guest-First Café & Pastry Retail Associate

LPQ USA LLC; Miami (FL); On-site; USD 19,000 - 29,000; Part time

Benefits offered by this job

Health coverage enrollment

Paid Time Off

401k with match

Pre-tax commuter benefits

Team member discounts

Job summary

Le Pain Quotidien in Miami, FL is seeking part-time team members to deliver friendly, attentive service to guests from entry to departure. You will anticipate guest needs, prepare drinks and pastries, handle to-go orders, and maintain pastry displays with care, while following cash handling policies.

Applicants should have 1–3 months restaurant experience or training, familiarity with Toast POS is a plus, and the ability to work across dining room and retail spaces.

Qualifications

• 1 to 3 months of related restaurant experience or training.
• Experience with POS systems, especially Toast, a plus.

Responsibilities

• Provide friendly and attentive service to all guests throughout the entirety of the visit.
• Anticipate guest needs and note any preferences provided by the guest.
• Prepare all drinks for retail and dining room, including batches for the retail counter
• Properly bag, box, and arrange to-go food and pastry
• Perform sales transactions in accordance with Le Pain Quotidien cash handling policy
• Maintain and consolidate pastry display throughout the day
• Maintain full knowledge of pastry, bread, kitchen, beverage, and retail items
• Handle any guest situations with genuine empathy and elevate to a manager as necessary
• Complete all opening, mid, and closing procedures; complete daily checklist and side work assignments
• Keep all areas of the restaurant clean and organized by following cleaning checklists
• Responsible for answering the phone with proper etiquette; takes orders over the phone

Skills

Customer service

Team player

Tools

Toast POS

Job description

Le Pain Quotidien in Miami, FL is seeking part-time team members to deliver friendly, attentive service to guests from entry to departure. You will anticipate guest needs, prepare drinks and pastries, handle to-go orders, and maintain pastry displays with care, while following cash handling policies.

Applicants should have 1–3 months restaurant experience or training, familiarity with Toast POS is a plus, and the ability to work across dining room and retail spaces.