Guest-First Busser & Service Assistant — Flexible Schedule

P.F. Chang's; Palo Alto (CA); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Competitive pay

Flexible scheduling

On-the-job training

Advancement opportunities

Discounted meals

Employee referral program

Team member discounts

Holiday closures

Job summary

PF Changs China Bistro is hiring for full-time and part-time hourly Bussers, Runners, or Service Assistants in Palo Alto. No experience needed; training provided. You will support dine-in and takeout operations, assist with catering orders, and ensure guests receive outstanding hospitality.

Excellent customer service, teamwork, and the ability to multi-task in a fast-paced environment are required. Competitive pay with tips and growth opportunities are offered.

Qualifications

• Previous experience is not required - we will train you!
• Excellent customer service skills and etiquette.
• Must be able to operate kitchen equipment including coffee/iced tea machines, lemon slicer, POS system.
• Ability to execute proper sanitation practices and safety procedures.
• Have a current Food Handler's Card where applicable, or we will help you obtain.
• Must be able to communicate effectively.
• Ability to multi-task in a fast-paced, team-work environment.

Responsibilities

• Guiding guests through their experience while taking, placing, and reviewing orders for takeout and catering.
• Understands the restaurant menu to guide guests on menu items for takeout and catering.
• Review orders with the Guest and/or Delivery Driver for accuracy.
• Delivers hospitality by anticipating and exceeding guest expectations.
• Clears and sanitizes tables, bussing dishes and resetting as needed.
• Restocks, cleans, and maintains all restaurant stations.
• Understand seating layout and service areas to deliver food efficiently.
• Serve food or beverages for dine-in and takeout.

Skills

Customer service

Communication

Teamwork

Multitasking

Education

Food Handler's Card

Tools

POS system

Job description

PF Changs China Bistro is hiring for full-time and part-time hourly Bussers, Runners, or Service Assistants in Palo Alto. No experience needed; training provided. You will support dine-in and takeout operations, assist with catering orders, and ensure guests receive outstanding hospitality.

Excellent customer service, teamwork, and the ability to multi-task in a fast-paced environment are required. Competitive pay with tips and growth opportunities are offered.