Guest Experience Busser & Service Assistant — Flexible Scheduling

P.F. Chang's China Bistro, Inc.; Rancho Mirage (CA); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Competitive pay

Flexible scheduling

Paid on-the-job training

Advancement opportunities

Discounted meals

Employee referral program

Exclusive team member discounts

Holiday closures

401(k) retirement plan (based on hours

Medical, dental and vision insurance (

Paid sick leave

Job summary

P.F. Chang's China Bistro, Inc. is hiring Busser, Runner, or Service Assistant to support dine-in and takeout operations. You will assist with cleaning, food running, bussing tables, and side work, while delivering a guest-first hospitality experience.

You will help with catering orders, including delivery when applicable, and contribute to a seamless, high-quality guest journey across all service touchpoints.

Qualifications

• Excellent customer service skills and etiquette.
• Must be able to operate kitchen equipment, including the coffee machine, iced tea machine, lemon slicer, POS system and any other applicable systems.
• Ability to execute proper sanitation practices and safety procedures.
• Have a current Food Handler's Card where applicable, or we will help you obtain.
• Must be able to communicate effectively.
• Ability to multi-task in a fast-paced, team-work environment.

Responsibilities

• Guiding guests through their experience while taking, placing, and reviewing orders for takeout and catering.
• Understands the restaurant menu to identify the different menu items for takeout and catering, able to guide guests on choosing menu items, and ready to answer guest's questions.
• Review orders with the Guest (at pick-up or upon delivery) and/or with Delivery Driver ensuring order accuracy.
• Delivers amazing hospitality experience to guests anticipating, delivering, and exceeding guests' expectations.
• Clears, cleans, and sanitizes restaurant tables, bussing dishes to kitchen dishwasher station and resets tables as needed.
• Also, removes bus tubs from the bar to kitchen dishwasher station.
• Restocks, cleans, and maintains all restaurant stations.
• Understands restaurant seating layout, how tables are divided into server areas, and how to deliver food within the restaurant.
• Will serve food or beverages for dine-in and takeout.

Skills

Customer service

Effective communication

Multitasking

Teamwork

Tools

POS system

Coffee machine

Iced tea machine

Lemon slicer

Job description

P.F. Chang's China Bistro, Inc. is hiring Busser, Runner, or Service Assistant to support dine-in and takeout operations. You will assist with cleaning, food running, bussing tables, and side work, while delivering a guest-first hospitality experience.

You will help with catering orders, including delivery when applicable, and contribute to a seamless, high-quality guest journey across all service touchpoints.