Guest-Driven Busser and Service Assistant — Flexible Hours

P.F. Chang's China Bistro, Inc.; San Diego (CA); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Competitive pay

Flexible scheduling

Paid on the job training

Advancement opportunities

Discounted meals

Employee referral program

Exclusive team member discounts

Closed on Thanksgiving and Christmas

401(k) retirement plan

Medical, dental and vision insurance

Paid sick leave

Job summary

P.F. Chang's China Bistro, Inc. in California is hiring for Busser, Runner or Service Assistant positions.

This role supports dine-in and takeout operations, assists with catering orders when applicable, and ensures a guest-focused, clean, and efficient service experience. No previous experience is required as we provide on-the-job training; strong customer service, effective communication, and the ability to multitask in a fast-paced team are valued.

Qualifications

• No previous experience required – we will train you.
• Excellent customer service skills and etiquette.
• Must be able to operate kitchen equipment, including the coffee machine, iced tea machine, lemon slicer, point of sale (POS) system and any other applicable system(s).
• Ability to execute proper sanitation practices and safety procedures.
• Have a current Food Handler’s Card where applicable, or we will help you obtain.
• Must be able to communicate effectively.
• Ability to multi-task in a fast-paced, team-work environment.

Responsibilities

• Guiding guests through their experience while taking, placing, and reviewing orders for takeout and catering.
• Understands the restaurant menu to identify the different menu items for takeout and catering, able to guide guests on choosing menu items, and ready to answer guest’s questions.
• Review orders with the Guest (at pick-up or upon delivery) and / or with Delivery Driver ensuring order accuracy.
• Delivers amazing hospitality experience to guests anticipating, delivering, and exceeding guests’ expectations.
• Clears, cleans, and sanitizes restaurant tables, bussing dishes to kitchen dishwasher station and resets tables as needed.
• Also, removes bus tubs from the bar to kitchen dishwasher station
• Restocks, cleans, and maintains all restaurant stations.
• Understands restaurant seating layout, how tables are divided into server areas, and how to deliver food within the restaurant.
• Will serve food or beverages for dine-in and takeout.

Skills

Customer service

Communication

Teamwork

Multi-tasking

Tools

POS system

Coffee machine

Iced tea machine

Lemon slicer

Job description

P.F. Chang's China Bistro, Inc. in California is hiring for Busser, Runner or Service Assistant positions.

This role supports dine-in and takeout operations, assists with catering orders when applicable, and ensures a guest-focused, clean, and efficient service experience. No previous experience is required as we provide on-the-job training; strong customer service, effective communication, and the ability to multitask in a fast-paced team are valued.