Customer-First Banker: Hospitality & Tech Solutions

Aumni; Livonia (MI); Presencial; USD 42.000 - 64.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health care coverage

Retirement savings plan

Tuition reimbursement

Mental health support

Financial coaching

Descripción de la vacante

Chase is seeking an Associate Banker to welcome clients, educate on banking solutions, and help them reach financial goals. You will greet customers, open accounts, and guide them through Chase Mobile App and online banking, while building trusted relationships and delivering high-quality service.

You will operate branch processes, support teamwork, and ensure compliance with policies and regulatory requirements to create exceptional client experiences.

Formación

• Ability to put clients first and deliver attentive, friendly service.
• Capable of building trusted relationships with clients.
• Strong communication to understand and help client needs.
• Collaborative team player with a focus on seamless service.
• Able to learn products, services and procedures quickly.

Responsabilidades

• Create a welcoming environment, greet clients, manage lobby, check-in and meeting scheduling.
• Open new accounts and service existing ones while following policies and regs.
• Educate clients on day-to-day banking and digital self-service options.
• Build relationships through attentive listening and product knowledge.
• Handle branch operations and cash devices following bank procedures.

Conocimientos

Client service

Relationship building

Communication

Teamwork

Learn quickly

Educación

High school diploma or GED

Herramientas

Chase Mobile App

Chase.com

ATMs

Descripción del empleo

Chase is seeking an Associate Banker to welcome clients, educate on banking solutions, and help them reach financial goals. You will greet customers, open accounts, and guide them through Chase Mobile App and online banking, while building trusted relationships and delivering high-quality service.

You will operate branch processes, support teamwork, and ensure compliance with policies and regulatory requirements to create exceptional client experiences.