Client-First Banker – Tech-Savvy Financial Guide

JPMorganChase; Lakewood (WA); On-site; USD 42,000 - 56,000; Full time

Job summary

Chase is seeking an Associate Banker to welcome clients, understand financial goals, and connect them with the right solutions. You will greet clients, support account servicing, and help them navigate digital banking tools.

In this role at Chase, you will build trusted relationships, deliver attentive service, and collaborate with branch teammates to meet client needs while upholding regulatory standards and policies.

Qualifications

• Ability to put clients first and provide attentive, friendly service.
• Ability to build trusted relationships and demonstrate genuine care.
• Ability to engage clients, communicate clearly, and understand needs.
• Ability to resolve client issues with attention to detail and consistency.
• Ability to collaborate with the team to deliver seamless service.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Exceed client expectations by account servicing and opening new accounts while following policies.
• Educate clients on day-to-day banking and digital self-service options (Chase Mobile App, Chase.com, ATMs).
• Build meaningful relationships by listening, asking questions, and sharing product knowledge.
• Perform branch operations and cash-handling tasks while adhering to bank procedures.

Skills

Client service experience

Relationship-building

Communication skills

Teamwork

Product knowledge learning

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to welcome clients, understand financial goals, and connect them with the right solutions. You will greet clients, support account servicing, and help them navigate digital banking tools.

In this role at Chase, you will build trusted relationships, deliver attentive service, and collaborate with branch teammates to meet client needs while upholding regulatory standards and policies.