Client-First Banker: Tech-Savvy Financial Guide

Fairygodboss; Lacey (WA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Comprehensive health care coverage

On-site health and wellness centers

Retirement savings plan

Tuition reimbursement

Mental health support

Financial coaching and more

Job summary

Chase is seeking an Associate Banker to represent our brand with hospitality, delivering banking solutions and building lasting client relationships. You will greet clients, help them open and service accounts, and guide them in using Chase Mobile App, Chase.com, and ATMs to meet their daily needs.

Collaborating with the branch team, you will provide attentive service, resolve quick issues, and uphold regulatory requirements to ensure a positive customer experience.

Qualifications

• Requires client-focused mindset and hospitality.
• Experience in customer service or banking is a plus.
• Ability to learn products and procedures quickly.
• Demonstrates empathy and listening to understand client needs.

Responsibilities

• Create a welcoming environment by greeting clients and guiding them through lobby activities with a friendly, attentive approach.
• Open accounts and provide account servicing while ensuring compliance with policies and regulatory requirements.
• Educate clients on day-to-day transactions and digital options like Chase Mobile App and Chase.com.
• Build trusted relationships by listening, asking questions, and sharing product knowledge.
• Support branch operations and security procedures as needed while maintaining accuracy and control.

Skills

Client service

Relationship building

Communication

Brand representation

Team collaboration

Tech-savvy

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to represent our brand with hospitality, delivering banking solutions and building lasting client relationships. You will greet clients, help them open and service accounts, and guide them in using Chase Mobile App, Chase.com, and ATMs to meet their daily needs.

Collaborating with the branch team, you will provide attentive service, resolve quick issues, and uphold regulatory requirements to ensure a positive customer experience.