Guest-First Banker: Relationship Builder & Tech Solutions

Aumni; Athens (GA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health insurance

On-site health centers

Retirement savings plan

Tuition reimbursement

Mental health support

Employee discounts

Job summary

Chase is hiring an Associate Banker to deliver exceptional client experiences in a branch environment. You will greet clients, open accounts, and explain banking solutions while using Chase Mobile and Chase.com. Strong customer service and relationship-building skills are essential.

You will collaborate with branch teams to meet client goals and manage routine branch operations, including cash handling, in a compliant manner. This role emphasizes hospitality and client care.

Qualifications

• Customer-focused hospitality and service mindset.
• Ability to build trusted relationships with clients.
• Clear and polite communication to understand and help.
• Attention to detail in resolving client issues and questions.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Provide account servicing and maintenance, and open new accounts in compliance with policies.
• Assist clients with day-to-day banking via Chase Mobile App, Chase.com, and ATMs.
• Build relationships by listening, asking questions, and sharing product knowledge.
• Perform branch operations including cash handling and vault/ATM responsibilities in line with policies.

Skills

Client service

Relationship building

Communication

Problem solving

Team collaboration

Education

High school diploma or GED

Job description

Chase is hiring an Associate Banker to deliver exceptional client experiences in a branch environment. You will greet clients, open accounts, and explain banking solutions while using Chase Mobile and Chase.com. Strong customer service and relationship-building skills are essential.

You will collaborate with branch teams to meet client goals and manage routine branch operations, including cash handling, in a compliant manner. This role emphasizes hospitality and client care.