Guest Experience & Welcome Center Associate (Admissions)

Bethel University; Mishawaka (IN); On-site; USD 32,000 - 42,000; Full time

Job summary

Bethel University in Mishawaka, IN, seeks a Welcome Center & Guest Experience Associate in the Admissions Office. You will greet visitors, support campus tours, and help ensure a warm, organized welcome environment.

You will coordinate front desk operations, assist with visit registrations, collect data, and support events. Strong communication and hospitality skills are essential to create a positive prospective student experience.

Qualifications

• Experience in guest services or higher education admissions preferred.
• Comfortable interacting with diverse visitors and families.
• Ability to manage front desk operations and gather visit data.

Responsibilities

• Serve as the first point of contact for Admissions visitors and guests.
• Direct calls and answer questions at the switchboard/front desk.
• Assist with visit registrations, check-in, and data collection.

Skills

Customer service

Hospitality

Front desk

Communication

Data organization

Job description

Bethel University in Mishawaka, IN, seeks a Welcome Center & Guest Experience Associate in the Admissions Office. You will greet visitors, support campus tours, and help ensure a warm, organized welcome environment.

You will coordinate front desk operations, assist with visit registrations, collect data, and support events. Strong communication and hospitality skills are essential to create a positive prospective student experience.