Guest Experience & Wax Sales Specialist

Anchor Point Management Group; Lacey (WA); On-site; USD 24,000 - 26,000; Full time

Job summary

Anchor Point Management Group invites applications for a Guest Service Associate at our Lacey, WA location. This sales-focused role emphasizes delivering a cheerful guest experience, handling check-ins and inquiries, and guiding guests through product options and promotions.

You will contribute to center sales and customer satisfaction while maintaining a welcoming environment. The role involves selling passes, assisting with reservations, and supporting daily center operations, with adherence

Qualifications

• Experience in customer-facing roles or retail sales.
• Ability to upsell products and promote services.

Responsibilities

• Sell wax passes and educate guests on product portfolio.
• Open/close the center and manage guest flow.
• Provide exceptional guest experience and answer questions.
• Maintain front-of-center area and restock merchandise.
• Promote in-center promotions and track guest requests.

Skills

Customer service

Sales experience

Education

High school diploma or GED

Job description

Anchor Point Management Group invites applications for a Guest Service Associate at our Lacey, WA location. This sales-focused role emphasizes delivering a cheerful guest experience, handling check-ins and inquiries, and guiding guests through product options and promotions.

You will contribute to center sales and customer satisfaction while maintaining a welcoming environment. The role involves selling passes, assisting with reservations, and supporting daily center operations, with adherence