Guest Experience & Wax Sales Associate

Anchor Point Management Group; Vancouver (WA); On-site; USD 24,000 - 26,000; Full time

Job summary

European Wax Center in Vancouver, WA is seeking a Guest Service Associate to be the first and last impression of guests, delivering cheerful service while driving product education and sales.

This clearly is a sales position focused on waxing passes, guest flow, and promotions, including Strut 365 and other center promotions. A high school diploma or GED with 1–2 years related experience is preferred.

Qualifications

• High school diploma or GED required.
• 1–2 years related experience or training preferred.
• Equivalent combination of education and experience will be considered.

Responsibilities

• Selling wax passes.
• Opening and closing procedures of the center.
• Managing the flow of guests in and out of the center and assisting with questions as needed.
• Educating guests on European Wax Center's product portfolio, Strut 365™ and demonstrating products and benefits of Wax Passes.
• Maintaining the front of the center, including restocking product shelves and refilling brochures and card holders.
• Educating guests on in-center promotions.
• Checking weekly schedules.
• Arriving to work on time with dress code and name tag.
• Following all corporate policies and procedures.
• Participating in community events and street team marketing when requested.
• Participating in weekly Strut Sessions and Strut Bloomfire activity.
• Creating a memorable guest experience using EWC terminology and scripts.
• Maintaining and exceeding center and individual goals.
• Center cleanliness.
• Other duties as assigned.

Education

High school diploma or GED

Job description

European Wax Center in Vancouver, WA is seeking a Guest Service Associate to be the first and last impression of guests, delivering cheerful service while driving product education and sales.

This clearly is a sales position focused on waxing passes, guest flow, and promotions, including Strut 365 and other center promotions. A high school diploma or GED with 1–2 years related experience is preferred.