Guest Experience & Wax Sales Associate

EWC Growth LLC.; Northern, New York (KY, NY); Hybrid; USD 49,594,000 - 55,104,000; Full time

Benefits offered by this job

Waxing services

Skincare discounts

401(k) plan

Paid time off

Life & disability insurance

FSA & Dependent Care

Commuter benefits

Career training

Job summary

EWC Growth LLC. is seeking a Guest Service Associate to create an exceptional guest experience while achieving sales goals and assisting management with daily administrative tasks.

Educate guests on products and services, upsell retail and waxing, and guide them through the app for pre-booking, reservations, or add-ons. You will perform opening and closing procedures, manage check-ins/check-outs, process payments, and maintain a clean, welcoming lobby and restrooms in a fast-paced luxury

Qualifications

• Minimum high school diploma or GED.
• 2+ years customer service or sales experience, preferably in retail.
• Strong interpersonal and communication skills.

Responsibilities

• Create an exceptional guest experience while meeting sales goals.
• Educate guests on products and services and upsell offerings.
• Handle check-ins/outs, payments, refunds and reservations.
• Maintain a clean, welcoming lobby and restrooms; ensure proper dress and name tag.

Skills

Customer service

Sales experience

Interpersonal skills

Communication

Time management

Professional appearance

Education

High school diploma or GED

Job description

EWC Growth LLC. is seeking a Guest Service Associate to create an exceptional guest experience while achieving sales goals and assisting management with daily administrative tasks.

Educate guests on products and services, upsell retail and waxing, and guide them through the app for pre-booking, reservations, or add-ons. You will perform opening and closing procedures, manage check-ins/check-outs, process payments, and maintain a clean, welcoming lobby and restrooms in a fast-paced luxury