Guest Experience & Wax Sales Associate

Anchor Point Management Group; Deerfield Beach (FL); On-site; USD 20,000 - 22,000; Full time

Job summary

Anchor Point Management Group's Deerfield Beach location is seeking a Guest Service Associate to be the first and last impression for guests. This sales role requires a cheerful attitude and strong knowledge of European Wax Center offerings.

Responsibilities include selling wax passes, opening/closing the center, guiding guests through promotions, and maintaining the front area while ensuring a memorable guest experience and meeting center goals.

Qualifications

• High school diploma or GED required; or one–two years related experience or training.
• Equivalent combination of education and experience will also be considered.

Responsibilities

• Selling wax passes.
• Opening and closing procedures of the center.
• Managing the flow of guests in and out of the center and assisting with questions as needed.
• Educating guests on European Wax Center's product portfolio, Strut 365™ and promoting Wax Passes and waxing benefits.
• Maintaining the front of the center including restocking product shelves and brochures.
• Educating guests on current in-center promotions.
• Checking weekly schedules.
• Arriving on time in proper dress code and name tag.
• Following all corporate policies and procedures.
• Participating in community events and street team marketing when requested.
• Attending all Strut Sessions and engaging on Strut Bloomfire.
• Creating a memorable guest experience using EWC terminology and scripts.
• Maintaining and exceeding center and individual goals.
• Center cleanliness and upkeep.
• Other duties as assigned.

Skills

Customer service

Sales

Product knowledge

Education

High school diploma or GED

Job description

Anchor Point Management Group's Deerfield Beach location is seeking a Guest Service Associate to be the first and last impression for guests. This sales role requires a cheerful attitude and strong knowledge of European Wax Center offerings.

Responsibilities include selling wax passes, opening/closing the center, guiding guests through promotions, and maintaining the front area while ensuring a memorable guest experience and meeting center goals.