Guest Experience Waiter/Waitress - Multitask & Upsell

Workstream; Honolulu (HI); On-site; USD 25,000 - 33,000; Full time

Job summary

Workstream in Honolulu is seeking a waiter/waitress to deliver exceptional service in a Japanese restaurant setting. You will greet guests, take orders, upsell, process payments, and ensure tables are clean and inviting.

Ideal candidates have prior waiter/waitress experience, strong teamwork and communication skills, and the ability to multitask in a fast-paced environment. Flexible with shifts and a high school diploma are preferred.

Qualifications

• Prior experience as a waiter/waitress.
• Ability to multitask and work quickly.
• Strong teamwork and communication skills.
• Responsible with money transactions.
• Flexible with shifts.

Responsibilities

• Greeting, seating, and escorting guests.
• Providing menu recommendations and additional information.
• Upselling additional products when appropriate.
• Checking IDs to prevent minors from ordering alcoholic beverages.
• Taking orders using software, order slips, or by memorization.
• Communicating order details to the kitchen staff.
• Delivering food and beverages in a timely fashion.
• Delivering checks and collecting bill payments.
• Cleaning and maintaining the appearance of tables and tableware.
• Providing exceptional customer experience.

Skills

Teamwork

Communication skills

Multitasking

Cash handling

Customer service

Problem solving

Education

High school diploma

Tools

POS system

Job description

Workstream in Honolulu is seeking a waiter/waitress to deliver exceptional service in a Japanese restaurant setting. You will greet guests, take orders, upsell, process payments, and ensure tables are clean and inviting.

Ideal candidates have prior waiter/waitress experience, strong teamwork and communication skills, and the ability to multitask in a fast-paced environment. Flexible with shifts and a high school diploma are preferred.