Guest Experience Valet | Parking, Luggage & Bell Services

Towne Park, LLC.; Minneapolis (MN); On-site; USD 22,000 - 34,000; Full time

Benefits offered by this job

Accident insurance

Critical illness insurance

Hospital indemnity insurance

Telemedicine benefits

401k retirement plan

Job summary

Towne Park, LLC. is hiring a Guest Service Associate in Minneapolis to deliver outstanding hospitality by parking and retrieving vehicles, assisting guests with luggage, and guiding guests with directions and information.

The role requires a friendly, professional demeanor and a strong customer-service mindset. Qualifications include a high school diploma or GED, a valid driver’s license, and at least one month of related experience or training.

Qualifications

• High school diploma or GED required.
• Must hold a valid driver’s license for the state you are applying to work.
• One month related experience or training; or equivalent combination of education and experience.
• Knowledge of principles and processes for providing customer and personal services.

Responsibilities

• Provide exceptional hospitality services to guests in an attentive, friendly and efficient manner.
• Park and retrieve guest vehicles promptly and safely; assist guests with luggage as applicable.
• Explain parking rates and retrieval procedures to guests; collect and verify keys and claims.

Skills

English proficiency

Guest service

Communication

Cash handling

Time management

Reading/writing

Luggage handling

Parking/vehicle safety

Driving manual transmission

Military time

Interpersonal skills

Multi-tasking

Education

High school diploma or GED

Job description

Towne Park, LLC. is hiring a Guest Service Associate in Minneapolis to deliver outstanding hospitality by parking and retrieving vehicles, assisting guests with luggage, and guiding guests with directions and information.

The role requires a friendly, professional demeanor and a strong customer-service mindset. Qualifications include a high school diploma or GED, a valid driver’s license, and at least one month of related experience or training.