Guest Experience Valet & Night Porter

Radiate Hospitality; Portland (OR); On-site; USD 22,000 - 30,000; Full time

Job summary

Radiate Hospitality is seeking a Valet/Night Porter to ensure guests have a comfortable stay, greeting and assisting them, and driving vehicles to and from the hotel parking facility in a safe manner. You will deliver items to guests and answer questions about the hotel and local attractions to enhance their experience.

The role requires punctuality, proper uniform, and collaboration with hotel staff, including the Night Auditor.

Qualifications

• High School Diploma or GED equivalent.
• Previous experience in hospitality, driving.
• Valid drivers license.

Responsibilities

• Meet and exceed guest and team member expectations by providing legendary service and teamwork.
• Report to work on time and in complete uniform, as prescribed by your Supervisor.
• Greeting, welcoming, and accommodating all guests.
• Providing a seamless arrival and departure for all guests.
• Handling guest vehicles with care and respect.
• Delivering items to guests.
• Walking the floors to ensure safety of guests and the property.
• Assisting elderly and disabled patrons of the hotel as needed.
• Working closely with the Night Auditor to solve issues that may arise such as noise complaints, fire alarm, etc.
• Cleaning areas of the hotel as requested.
• Keep your Manager promptly and fully informed of all problems or unusual matters of significance.
• Perform all duties and responsibilities asked of you in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position.
• Perform any other job duties as requested Supervisor, GM, Planning Committee Member, or the Manager on Duty.
• Must possess a valid driver's license.

Education

High School Diploma or GED

Job description

Radiate Hospitality is seeking a Valet/Night Porter to ensure guests have a comfortable stay, greeting and assisting them, and driving vehicles to and from the hotel parking facility in a safe manner. You will deliver items to guests and answer questions about the hotel and local attractions to enhance their experience.

The role requires punctuality, proper uniform, and collaboration with hotel staff, including the Night Auditor.