Guest Experience Valet | Flexible Shifts & Benefits

Global Ambassador Hotel; Phoenix (AZ); Hybrid; USD 19,000 - 22,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Paid time off

Job summary

The Global Ambassador Hotel in Phoenix is seeking a guest services associate to create memorable experiences for guests from arrival to departure. You will greet guests, assist with parking and directions, and offer personalized recommendations to enhance their stay.

Applicants should be able to work flexible shifts including weekends, nights and holidays, and present a professional appearance. A clean driving record and the ability to lift luggage are required for this on-site role.

Qualifications

• Provide friendly, helpful service to guests.
• Maintain a polished appearance and professional demeanor.
• Adapt to changing guest needs in a fast-paced environment.
• Demonstrate safety awareness and responsibility on shift.

Responsibilities

• Serve as the first impression of The Global Ambassador.
• Answer questions and assist with parking/retrieving vehicles to ensure a memorable guest experience.
• Engage in casual conversations to provide hotel and local recommendations.
• Strive to satisfy guests’ needs in a fast-paced setting.
• Demonstrate refined verbal communication skills.
• Maintain physical stamina to lift moderate weights.
• Ability to walk moderate distances during shifts.

Skills

Customer service

Verbal communication

Flexibility

Professionalism

Safety minded

Job description

The Global Ambassador Hotel in Phoenix is seeking a guest services associate to create memorable experiences for guests from arrival to departure. You will greet guests, assist with parking and directions, and offer personalized recommendations to enhance their stay.

Applicants should be able to work flexible shifts including weekends, nights and holidays, and present a professional appearance. A clean driving record and the ability to lift luggage are required for this on-site role.