Hospitality Security Officer — Evening Shifts & Guest Care

The Global Ambassador Hotel; Phoenix (AZ); On-site; USD 27,000 - 38,000; Full time

Benefits offered by this job

Medical, dental, vision

Paid time off

Competitive benefits

Job summary

The Global Ambassador is a Phoenix-area hotel known for its boutique, globally inspired hospitality. We are seeking a dedicated security professional to patrol premises, respond to incidents, assist guests, and enforce hotel policies in a fast-paced setting.

Ideal candidates bring hospitality security experience, strong communication and incident-response skills, and the stamina to stand and move across shifts, including evenings and weekends.

Qualifications

• Must be able to work Thursday, Friday, Saturday, 4:30PM-12:30AM.
• Previous security experience in hospitality preferred.
• Knowledge of incident response protocols.
• Strong communication, reporting, and customer service skills.
• Ability to stand/walk for long periods and work varied shifts.
• De-escalation, self-defense, and restraint tactics a plus.
• Professional appearance and integrity are crucial.

Responsibilities

• Patrol hotel premises and respond to incidents and requests.
• Monitor surveillance cameras and access points.
• Enforce hotel policies, maintain order, and address disturbances.
• Respond to and document accidents, safety hazards, and security breaches.
• Provide excellent customer service by assisting guests.
• Investigate suspicious activity and trespassing.
• Cooperate with local authorities regarding security matters.
• Perform security checks and maintain records.

Skills

Security experience

Incident response

Communication skills

Stamina

De-escalation techniques

Professional appearance

Job description

The Global Ambassador is a Phoenix-area hotel known for its boutique, globally inspired hospitality. We are seeking a dedicated security professional to patrol premises, respond to incidents, assist guests, and enforce hotel policies in a fast-paced setting.

Ideal candidates bring hospitality security experience, strong communication and incident-response skills, and the stamina to stand and move across shifts, including evenings and weekends.