Guest Experience Utility Host with Growth & Perks

MadTree Brewing Co.; Blue Ash (OH); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Transparent pay

401(k)

Mental health support

Volunteer time

Gift cards

Cross-training

Nature-inspired workspace

Team culture

Job summary

MadTree is seeking a part-time Utility / Host in Blue Ash, OH. You will greet guests, seat people, buss tables, support servers and bartenders, and help keep the restaurant clean and running smoothly.

This role offers a community-focused, nature-inspired workspace with competitive benefits, paid time off, mental health support, and growth opportunities across hospitality operations. Join a team that cares about people and purpose.

Qualifications

• Must be at least 21 years of age or older.
• 1+ year host experience preferred.
• Open availability including nights, weekends, and holidays.
• Reliable transportation and excellent attendance record.

Responsibilities

• Deliver exceptional guest service through warm, engaging interactions throughout every shift.
• Greet and seat guests at the front door, manage flow, and create a welcoming environment from the moment they walk in.
• Clear, sanitize, and reset tables quickly and thoroughly to keep service moving.
• Maintain cleanliness and presentation across dining areas, patios, bars, bathrooms, walkways, service stations, floors, trash areas, glass, furniture, and high-touch surfaces.
• Monitor the restaurant's appearance continuously and address issues before guests notice them.
• Support servers and bartenders with pre-bussing, food running, polishing glassware and silverware, stocking, and table maintenance.
• Keep polished glassware and silverware levels stocked and service-ready at all times.
• Refill ice, condiments, and operational essentials throughout service.
• Communicate clearly between FOH and BOH to keep food moving and service tight.
• Anticipate guest and team needs before being asked, and step in wherever support is needed as business shifts throughout the day.
• Complete opening, closing, and transition side work thoroughly and consistently.
• Keep stations stocked, organized, and ready for the next wave of service.
• Maintain urgency during high-volume service without losing attention to detail.
• Support service recovery and help fill operational gaps as they come up.
• Support sustainability efforts through proper waste management and sorting.

Skills

Food Passion

Quality Focus

Team Player

Organization Master

Recipe Expert

Multi-tasker

Communication Pro

Safety Champion

Time Management

Education

High School Diploma or GED

Job description

MadTree is seeking a part-time Utility / Host in Blue Ash, OH. You will greet guests, seat people, buss tables, support servers and bartenders, and help keep the restaurant clean and running smoothly.

This role offers a community-focused, nature-inspired workspace with competitive benefits, paid time off, mental health support, and growth opportunities across hospitality operations. Join a team that cares about people and purpose.