Guest Experience Training & Development Leader

Praxis Tech; St. Louis (MO); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Job summary

Praxis Tech, on behalf of the St. Louis Blues organization, seeks a Manager, Guest Experience (Training & Development) to lead the training and development of the guest experience team at the St. Louis Blues, Enterprise Center and Stifel Theatre.

You will design programs, coach front-line staff, and partner with venue operations to ensure exceptional guest service during events. This role offers collaboration across departments and a focus on scalable training initiatives to enhance customer

Responsibilities

• Oversee the training and development of the guest experience team at the St. Louis Blues, Enterprise Center and Stifel Theatre.
• Coordinate learning programs with venue operations to ensure consistent, high-quality guest service during events.

Job description

Praxis Tech, on behalf of the St. Louis Blues organization, seeks a Manager, Guest Experience (Training & Development) to lead the training and development of the guest experience team at the St. Louis Blues, Enterprise Center and Stifel Theatre.

You will design programs, coach front-line staff, and partner with venue operations to ensure exceptional guest service during events. This role offers collaboration across departments and a focus on scalable training initiatives to enhance customer