Guest Experience Tour Assistant (Seasonal)

Madison Square Garden Entertainment Corp.; New York (NY); On-site; USD 20,457 - 29,136; Part time

Job summary

Madison Square Garden Entertainment Corp. is hiring for a part-time seasonal position to assist with the daily operations of their All Access Tour. The role focuses on ensuring guest safety, organizing tour logistics, and enhancing the overall experience for visitors.

Ideal candidates will have a strong customer service background, excellent organizational skills, and the ability to adapt in a fast-paced environment. Responsibilities include setting up tour props and technology, guiding guests, and managing tour-related equipment.

The position offers a pay of $18 per hour, and MSG values diversity and equal employment opportunities.

Qualifications

• Experience in a guest-facing role with a strong focus on customer service and experience.
• Background in event ushering, guest relations, hospitality, or the service industry preferred.
• Availability to work at least 4 days per week, including weekends and holidays.

Responsibilities

• Assist tour guides throughout the tour route to ensure safety and security.
• Set up and break down tour props, technology stations, and check-in areas.
• Deliver exceptional experiences for guests, ensuring a memorable visit.

Skills

Customer service experience

Attention to detail

Organizational skills

Bilingual (preferred)

Job description

Madison Square Garden Entertainment Corp. is hiring for a part-time seasonal position to assist with the daily operations of their All Access Tour. The role focuses on ensuring guest safety, organizing tour logistics, and enhancing the overall experience for visitors.

Ideal candidates will have a strong customer service background, excellent organizational skills, and the ability to adapt in a fast-paced environment. Responsibilities include setting up tour props and technology, guiding guests, and managing tour-related equipment.

The position offers a pay of $18 per hour, and MSG values diversity and equal employment opportunities.