All-Access Tour Experience Assistant

MSG Entertainment Holdings, LLC; New York (NY); On-site; USD 20,457 - 29,136; Part time

Job summary

MSG Entertainment Holdings, LLC is hiring for a seasonal part-time position to assist with daily operations of the Madison Square Garden All Access Tour in New York. The role involves ensuring a world-class guest experience by supporting tour guides and managing tour-related equipment.

The ideal candidate has strong customer service skills, attention to detail, and the ability to adapt quickly to changing priorities. Availability to work at least 4 days per week, including weekends and holidays, is required.

Qualifications

• Experience in a guest-facing role with strong customer service focus.
• Ability to work under pressure and manage multiple tasks.
• Flexibility to work evenings, weekends, and holidays.

Responsibilities

• Assist with daily operations of the tour.
• Set up and break down check-in desk and VR stations.
• Welcome guests and collect demographic information.

Skills

Customer service

Attention to detail

Organizational skills

Job description

MSG Entertainment Holdings, LLC is hiring for a seasonal part-time position to assist with daily operations of the Madison Square Garden All Access Tour in New York. The role involves ensuring a world-class guest experience by supporting tour guides and managing tour-related equipment.

The ideal candidate has strong customer service skills, attention to detail, and the ability to adapt quickly to changing priorities. Availability to work at least 4 days per week, including weekends and holidays, is required.