Guest Experience & Ticketing Manager

Goldbelt; Juneau (AK); Vor Ort; USD 58.000 - 70.000; Vollzeit

Benefits dieser Stelle

Medical, dental, and vision insurance

401(k) plan with company matching

Paid time off

Professional development opportunities

Zusammenfassung

Goldbelt in Juneau, Alaska, is seeking a supervisor for guest and ticketing services. The role involves ensuring quality operations, managing staff, and enhancing guest experiences.

Applicants should have a bachelor's degree or significant experience in tourism, alongside strong communication skills. The offered annual compensation ranges from $58,000 to $70,000, along with comprehensive benefits including medical, dental, and 401(k) matching.

Qualifikationen

• Bachelor’s degree in business, marketing, or hospitality management, or four years of experience in tourism.
• Minimum three years of supervisory experience in tourism, travel, or hospitality services.

Aufgaben

• Coordinate guest/ticketing service functions with other managers.
• Oversee ticketing operations for accuracy and efficiency.
• Responsible for hiring and supervising guest/ticketing services staff.

Kenntnisse

Excellent communication and customer service skills

Skill in operating personal computer

Working knowledge of tram operations systems

Strong cash handling skills

Knowledge of Southeast Alaska tourism market

Ausbildung

Bachelor’s degree in business, marketing, or hospitality management

4 years of experience in the tourism industry

Jobbeschreibung

Goldbelt in Juneau, Alaska, is seeking a supervisor for guest and ticketing services. The role involves ensuring quality operations, managing staff, and enhancing guest experiences.

Applicants should have a bachelor's degree or significant experience in tourism, alongside strong communication skills. The offered annual compensation ranges from $58,000 to $70,000, along with comprehensive benefits including medical, dental, and 401(k) matching.