Assistant Food and Beverage Manager

Goldbelt; Juneau (AK); On-site; USD 66,000 - 80,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Paid time off

Professional development opportunities

Job summary

Goldbelt Tram in Juneau, Alaska seeks an Assistant Food and Beverage Manager to coordinate restaurant, bar, snack bar, espresso stands, and catering operations, including dining room service and catering events.

The role emphasizes leadership, training, and ensuring high-quality service while maintaining compliance with health regulations and safety standards. A strong focus on guest satisfaction and team collaboration is essential.

Qualifications

• Minimum Qualifications (education, experience, skills) listed in the ad.
• High school diploma or GED required; 3+ years in F&B field.
• Ability to obtain TAP card and Alaska Food Worker Card.
• Background check required and compliance with regulations.

Responsibilities

• Assist with the management of Goldbelt Tram’s restaurant and F&B operations.
• Oversee breakfast, lunch, and dinner service as directed by management.
• Ensure workflow procedures and inventories are conducted.
• Train and develop front-of-house staff for top-quality service.
• Maintain compliance with food safety regulations and standards.
• Collaborate with F&B team to implement new ideas and promotions.
• Respond to customer trends and ensure a memorable guest experience.

Skills

Food & Beverage

Leadership

Guest relations

Operations

Communication

Teamwork

Problem solving

POS systems

Education

High school diploma

Associate’s Degree preferred

TAP card (Training for Alcohol Professionals)

Alaska Food Worker Card

Tools

POS systems

Job description

Overview

Asthe only aerial tramway in Southeast Alaska, guests at the Goldbelt Tram are invited to soar to new heights in scenic adventure aboard Juneau's top attraction. We offer locals and visitors an opportunity to experience breathtaking Alaska scenery, explore the miles of trails atop Mount Roberts, and learn more about Alaska Native culture.

Summary:

We are looking for Assistant Food and Beverage (F&B) Manager. The Assistant Manager will assist with the coordination of allrestaurant, bar, snack bar, espresso stands and catering operations including dining room service, setup and service of catering events, and catering sales.

Qualifications

Necessary Skills and Knowledge:

• Passionate about food & beverage
• Knowledge of food & beverage operations, a strong leader and a proven track record in guest and team member engagement
• Thorough knowledge of the practices and techniques of restaurant cooking, food presentation and storage, including seafood handling; all kitchen equipment and appliances; and sanitary food requirements/codes
• Ability to make decisions based on established policy and procedures
• Ability to immediately identify operational and service problems and initiate resolutions, and handle all complaints quickly and efficiently, in the guests’ best interests
• Excellent customer service/guest relations, communications, and interpersonal skills
• Skill in operating personal computer utilizing a variety of computer software.
• Strong organizational skills; ability to work productively, skillfully and under pressure in a fast-paced environment
• Skill in establishing and maintaining cooperative working relationships with other employees

Minimum Qualifications (education, experience, skills):

• High school diploma or GED
• Minimum three (3) or more years experience related field in the Food & Beverage Industry
• Ability to obtain an Training for Alcohol Professionals (TAP) card.
• Ability to obtain Alaska Food Worker Card
• Ability to successfully pass a background check

Preferred Qualifications (education, experience, skills):

• Associate’s Degree
• Certified Food Protection Manager , and CPR Certification preferred
• Working knowledge of Point of Sales Systems, cash collection, bookkeeping procedures, labor laws, union contract language, liquor laws, purchasing requirements; customer and product forecasting

Pay and Benefits

Annual salary range for this position is $65,600.00 to $80,450.00.

At Goldbelt, we value and reward our team's dedication and hard work. We provide a competitive base salary commensurate with your qualifications and experience. Our annual incentive compensation plan is designed to reward your contributions to Goldbelt's success. It's a profit-sharing initiative tied to our strategic objectives, demonstrating that your efforts directly impact our achievements. As an employee, you'll also enjoy a comprehensive benefits package, including medical, dental, and vision insurance, a 401(k) plan with company matching, tax-deferred savings options, supplementary benefits, paid time off, and professional development opportunities.

Responsibilities

Essential Job Functions:

• Assist with the management Goldbelt’s Tramway’s restaurant and food and beverage operations and services, striving to meet the establishment’s objectives of profitability, professional, efficient and top-quality service
• Assist with managing the day-to-day operations of the restaurant for breakfast, lunch and dinner periods as directed by the Manager
• Responsible for implementing workflow procedures based on direction from the company’s General Manager
• Complete scheduled inventories and ensure proper administration processes are followed
• Responsible for Front of house scheduling and ensure that they meet budgeted labor target
• Responsible for ensuring the service is team is properly trained to deliver exceptional service and to create memorable moments for guest. This could include interactive dining, table-side service, promoting specialty or signature items, etc.
• Collaborate with the Food and Beverage team to create and implement new ideas
• Ensure compliance with federal, state, and local food sanitation and safety regulations. Be knowledgeable about the most updated laws and guidelines and communicate this information to the staff
• Assist in selecting and developing a qualified staff of service excellence employees to understand the relationships between value, guest service and satisfaction and guest retention/attrition
• Staff, train, retain and develop team members through ongoing feedback and coaching, the establishment of performance expectations and by conducting performance reviews on a regular basis
• Ensure proper security procedures are in place to protect team members’, guests’ and Company assets
• Respond to customer trends, needs, issues, comments and problems to ensure a quality experience and enhance future sales prospects
• Perform any other job-related duties as assigned