Guest Experience - Team Member

Dartmouth College; New Hampshire; On-site; USD 19,000 - 27,000; Part time

Job summary

Dartmouth Skiway is seeking a Guest Experience Team Member to provide friendly, knowledgeable service across ticketing, Snowsports School and retail transactions. You will handle cash, learn selling software, and contribute to a welcoming guest experience.

This is a 4-month, part-time temporary role based in Lyme Center, NH. Prior cash handling and policy adherence are preferred; a HS diploma is commonly required. Dartmouth College upholds equal opportunity employment.

Qualifications

• Ability to accurately follow cash handling and accounting procedures.
• Must be able to follow policies and procedures.

Responsibilities

• Assist guests with transactions involving ticketing, Snowsports School and retail.
• Accurate accounting and cash handling.
• Help create a warm and welcoming atmosphere.
• Ability to learn software associated with selling products at the Dartmouth Skiway.
• Will ingness to learn product offerings at the Dartmouth Skiway.

Skills

Cash handling

Policy adherence

Customer service

Education

High school diploma or equivalent

Job description

Please see Special Instructions for more details.

This position is a 4-month term position. Dartmouth College has a Tobacco-Free Policy. Smoking and the use of tobacco-based products (including smokeless tobacco) are prohibited in all facilities, grounds, vehicles or other areas owned, operated or occupied by Dartmouth College with no exceptions. For details, please see our policy. https://policies.dartmouth.edu/policy/tobacco-free-policy

Position Information

Position Title

Guest Experience - Team Member

Position Number

0000000

Hiring Range Minimum

$16.75/hr

Hiring Range Maximum

$16.75/hr

Location of Position

Lyme Center, NH

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Position Purpose

As a member of the Guest Experience Team at the Dartmouth Skiway you will perform a wide variety of tasks aimed at giving our guests friendly, knowledgeable, and efficient service. This position will assist guests in ticketing, Snowsports School, and retail transactions, as well as associated cash handling and accounting duties.

Required Qualifications

• Ability to accurately follow cash handling and accounting procedures
• Must be able to follow policies and procedures

Preferred Qualifications

• Previous experience in like field preferred, but not required
• High school graduate or equivalent

FLSA

FLSA Non-Exempt

Employment Category

Temporary Part time

Schedule

Equal Opportunity Employer

Dartmouth College is an equal opportunity employer under federal law. We prohibit discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, veteran status, marital status, or any other legally protected status. Applications are welcome from all.

Employment in this position is contingent upon consent to and successful completion of a pre-employment background check, which may include a criminal background check, reference checks, verification of work history, conduct review, and verification of any required academic credentials, licenses, and/or certifications, with results acceptable to Dartmouth College. A criminal conviction will not automatically disqualify an applicant from employment. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.

Special Instructions to Applicants

This position is a 4-month term position. Dartmouth College has a Tobacco-Free Policy. Smoking and the use of tobacco-based products (including smokeless tobacco) are prohibited in all facilities, grounds, vehicles or other areas owned, operated or occupied by Dartmouth College with no exceptions. For details, please see our policy. https://policies.dartmouth.edu/policy/tobacco-free-policy

• Assist guests with transactions involving ticketing, Snowsports School and retail
• Accurate accounting and cash handling
• Help create a warm and welcoming atmosphere
• Ability to learn software associated with selling products at the Dartmouth Skiway
• Willingness to learn product offerings at the Dartmouth Skiway

Demonstrates professionalism and collegiality through actions, interactions, and communications with others appropriate to an environment that is welcoming to all.

Performs other duties as assigned.

Supplemental Questions

Required fields are indicated with an asterisk (*).

• * How did you learn about this employment opportunity?
  • Current Dartmouth employee (Please specify full name below)
  • Word of mouth
  • Mentioned on social, digital, or print media (e.g. LinkedIn feed, VOX, Valley News, listserv)
  • [e-mail] email outreach (includes Job Alert notifications, marketing emails from Talent Acquisition)
  • Recruiter (Please specify full name or event below)
  • abilityJOBS
  • Chronicle of Higher Education
  • Glassdoor
  • Handshake
  • HigherEdJobs
  • HigherEdMilitary
  • Indeed
  • Inside Higher Ed
  • LinkedIn’s Job Board
  • RecruitMilitary
  • Dartmouth’s Job Board (searchjobs.dartmouth.edu)
  • Other (Please specify below)
• If you would like to add more information to your answer, please specify here:

  (Open Ended Question)

Dartmouth College Office of Human Resources | 7 Lebanon Street Suite 203 | Hanover, NH 03755 | Ph 603.646.3411 | [e-mail]