Guest Experience - Team Member

Dartmouth College; Hanover (NH); On-site; USD 19,000 - 27,000; Part time

Job summary

Dartmouth College's Dartmouth Skiway invites applications for a Guest Experience Team Member at the Lyme Center location in New Hampshire. You will assist guests with ticketing, Snowsports School, and retail transactions, while handling cash and contributing to a welcoming atmosphere.

This 4-month, part-time position requires excellent communication, cash handling, and adherence to policies. Prior experience is preferred but not required; a high school diploma or equivalent is preferred for

Qualifications

• Excellent communication skills.
• Ability to accurately follow cash handling and accounting procedures.
• Must be able to follow policies and procedures.

Responsibilities

• Assist guests with transactions involving ticketing, Snowsports School and retail.
• Accurate accounting and cash handling.
• Help create a warm and welcoming atmosphere.
• Learn software associated with selling products at the Dartmouth Skiway.
• Willingness to learn product offerings at the Dartmouth Skiway.

Skills

Cash handling

Customer service

Policy compliance

Education

High school diploma or equivalent

Job description

Position Information

Position Title Guest Experience - Team Member

Position Number 0000000

Hiring Range Minimum $16.75/hr

Hiring Range Maximum $16.75/hr

Location of Position Lyme Center, NH

Position Purpose As a member of the Guest Experience Team at the Dartmouth Skiway you will perform a wide variety of tasks aimed at giving our guests friendly, knowledgeable, and efficient service. This position will assist guests in ticketing, Snowsports School, and retail transactions, as well as associated cash handling and accounting duties.

Required Qualifications

• Excellent communication skills
• Ability to accurately follow cash handling and accounting procedures
• Must be able to follow policies and procedures

Preferred Qualifications

• Previous experience in like field preferred, but not required
• High school graduate or equivalent

FLSA

Non-Exempt

Employment Category

Temporary Part time

Equal Opportunity Employer

Dartmouth College is an equal opportunity employer under federal law. We prohibit discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, veteran status, marital status, or any other legally protected status. Applications are welcome from all.

Background Check

Employment in this position is contingent upon consent to and successful completion of a pre-employment background check, which may include a criminal background check, reference checks, verification of work history, conduct review, and verification of any required academic credentials, licenses, and/or certifications, with results acceptable to Dartmouth College. A criminal conviction will not automatically disqualify an applicant from employment. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.

Special Instructions to Applicants

This position is a 4-month term position. Dartmouth College has a Tobacco-Free Policy. Smoking and the use of tobacco-based products (including smokeless tobacco) are prohibited in all facilities, grounds, vehicles or other areas owned, operated or occupied by Dartmouth College with no exceptions. For details, please see our policy. https://policies.dartmouth.edu/policy/tobacco-free-policy

Key Accountabilities

• Assist guests with transactions involving ticketing, Snowsports School and retail
• Accurate accounting and cash handling
• Help create a warm and welcoming atmosphere
• Ability to learn software associated with selling products at the Dartmouth Skiway
• Willingness to learn product offerings at the Dartmouth Skiway

Demonstrates professionalism and collegiality through actions, interactions, and communications with others appropriate to an environment that is welcoming to all.

Performs other duties as assigned.